Maxsin Investment Group Helps a Long-Distance Owner Find Closure in Richmond
Grief is never easy—and when it’s compounded by legal, financial, or logistical burdens, it can quickly become paralyzing. That was the situation Richard found himself in after his father passed away, leaving him several rental properties in Richmond, Virginia. Though he lived in Florida, Richard was determined to manage the properties and preserve his father’s legacy. But what began as a noble effort soon became an unrelenting drain on his time, energy, and peace of mind.
Flying back and forth. Endless calls with tenants. Countless hours coordinating with a property management company that offered little support. By the time he was left with one final property—509 N 21st Street—Richard had reached a breaking point. It wasn’t just about selling a house anymore. It was about finally moving forward with his life.
And that’s when Richard found Maxsin Investment Group.
The Heavy Toll of Long-Distance Ownership
Managing out-of-state properties is more than an inconvenience—it’s a proven source of stress and financial loss for thousands of Americans each year. According to a 2023 Zillow study, nearly 10% of small-time landlords own properties in cities or states where they do not reside. Many, like Richard, inherit these homes unexpectedly and try to honor family legacies while juggling full-time jobs, family obligations, and their own grieving process.
Long-distance ownership is often filled with unseen costs. If a tenant calls about a leaky pipe or an electrical issue, you’re not just making a phone call—you might be coordinating an emergency repair from hundreds of miles away. Missed inspections. Unreturned calls. Rent delays. Vacancies. Poor property management. These are more than real estate problems—they’re mental health landmines.
Even the Federal Reserve reports that estate property can become a “net-negative asset” if the owner lacks the time, resources, or local support to manage it well. This was exactly where Richard found himself—drained emotionally, financially, and spiritually.
He wasn’t looking for a buyer. He was looking for closure.
How Maxsin Stepped In: From Overwhelmed to Empowered
When Richard first reached out to Maxsin Investment Group, his voice told the story before he ever finished the sentence. There was weariness, but also hope—hope that someone might finally help him shoulder the burden. From that first phone call, we knew we needed to do more than make an offer. We needed to restore control to a man who had been navigating months of stress alone.
Richard explained that 509 N 21st Street had been under the management of a third-party property company that failed to maintain the home. Repairs had been neglected, and worse—tenant relationships had deteriorated to the point of silence. The tenants wouldn’t return his calls. The manager shrugged off responsibility. It was a textbook case of mismanagement and absentee accountability.
What Richard needed most was someone to take over—not just the property, but the entire situation.
We told him, “You won’t have to fly up here again. We’ll handle everything.”
And we did.
Navigating a Complex Sale with Respect and Persistence
We immediately began coordinating with the property management company, pushing for transparency and action. That process alone required several layers of communication, escalation, and negotiation. But we stayed persistent. Meanwhile, we reached out directly to the tenants with respect, patience, and empathy—not demands. Slowly, they began to respond.
Tenant engagement is one of the most sensitive aspects of real estate transactions, especially in neglected properties. But at Maxsin, we’ve built a reputation on communication and dignity. We believe that if you approach people like people—not problems—you get cooperation, not conflict.
Richard didn’t have to step in once. We kept him updated every step of the way, making sure he knew his wishes were being honored. It wasn’t just business—it was trust, and we took that seriously.
Real Stories from Homeowners Like You
We’ve helped countless homeowners in Richmond, Virginia sell their homes quickly and without stress. Here’s what they had to say about their experience with Maxsin Investment Group:
“They were professional and explained the process and timeline and were very accommodating to our needs for the tenants involved. They Were prompt with a reply to our questions by text email or phone call There was never any pressure l felt they were honest and up front about everything”
Jennifer Kessler
“I was so afraid when we started this arrangement but every step of the way Maxsin Group assured me that everything would work out and today it did. 2020 was a very bad year for a lot of reasons however the Maxsin Investment Group did everything they said they would do and now I can say, ” I AM DEBT FREE ” Thank you Lord!!”
Wanda Skinner
“As a realtor, I come across a ton of investors who try to cut corners or put their needs over their clients' needs; Andrew and Chris are the exact opposite, always prioritizing the needs of the home sellers they work with, going out of the way to provide additional services, and treating people with honesty, transparency, and compassion. If you are looking for a quick or simple sale, you will find no better option in Virginia.”
Nico Ericksen-Deriso
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Closing the Chapter—Without Leaving Florida
Once everything was aligned—the tenants had been informed, the management company was phased out, and the necessary preparations were complete—we proceeded to closing.
And true to our word, Richard never had to leave Florida.
We sent a licensed mobile notary directly to his home. He signed all the documents from the comfort of his kitchen table. No flights. No attorneys. No courthouse. Just a seamless, stress-free sale that finally allowed him to let go of a painful chapter in his life.
A few days later, we followed up with him, and he said something we’ll never forget:
“It wasn’t just about selling the house. It was about how you made me feel through it all—like I wasn’t alone anymore.”
Today, Richard is back in Florida, fishing on weekends and building a future with his fiancée. He’s not just unburdened—he’s free.
FAQs About Selling a Richmond Property Remotely
Yes, we specialize in helping out-of-state owners sell properties without ever returning to Virginia. Everything can be done remotely.
No, we’ll handle tenant communication and arrangements. We’ve worked with all kinds of situations—including unresponsive or difficult tenants.
We buy houses in any condition. Whether the home needs basic repairs or major renovations, we’ll take it off your hands as-is.
Most sales close in 7 to 21 days, depending on your timeline. We move as quickly—or as carefully—as you need.
No. Unlike agents, we don’t charge commission. The price we offer is the amount you receive—no surprises.
What Sets Maxsin Investment Group Apart?
At Maxsin Investment Group, we don’t believe in one-size-fits-all solutions. Every homeowner we work with has a story. Whether it’s grief, distance, burnout, or uncertainty, we step in with more than a cash offer—we bring empathy, speed, and local expertise.
Here’s how we consistently help long-distance owners like Richard:
- We buy homes as-is. No need for repairs, inspections, or cleanup.
- We coordinate directly with tenants and managers. You won’t have to mediate a thing.
- We provide remote closings. Whether you’re across the state or across the country.
- We close on your timeline. Want it done in 7 days? We can do that. Need more time? No problem.
- We honor your story. No high-pressure tactics—just transparency, options, and support.
For sellers dealing with inherited properties, problematic tenants, or cross-state obligations, we offer a clean, efficient path forward.
Ready to Let Go? We’ll Handle the Rest
For Richard, selling his father’s property was about more than real estate—it was about reclaiming peace, honoring a legacy, and releasing emotional weight. If you find yourself in a similar situation—owning a Richmond property while living out of state, feeling stuck or overwhelmed—you don’t have to do it alone.
Maxsin Investment Group is here to help you move forward with dignity, speed, and support. We’ve walked this road with families just like yours, and we’re ready to do it again.
You’ve carried the burden long enough. Let us help you lay it down.
Contact Maxsin Investment Group today. And we’ll give you a fair offer, answer every question, and take care of the rest—so you can focus on what matters most.